Technical Engineer / Field Support

We are looking for a highly skilled and experienced Technical Engineer / Field Support to join our team at Karvy Innotech. The ideal candidate will have a strong background in technical engineering and field support, with excellent problem-solving skills. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or in-person. Troubleshoot and resolve technical issues related to software applications and hardware systems. Conduct site visits to diagnose and repair technical problems. Collaborate with internal teams to resolve complex technical issues. Develop and maintain technical documentation and knowledge base articles. Stay up-to-date with new technologies and industry trends. Job Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in technical engineering and field support. Strong understanding of software applications and hardware systems. Excellent communication and problem-solving skills. Ability to work independently and as part of a team. Familiarity with customer relationship management software. Disclaimer - This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying