Customer Program Manager

Description: - Own end-to-end customer programs for OEM / key automotive accounts - Lead customer governance, account reviews, and executive-level engagement - Manage program execution covering engineering deliverables, quality milestones, cost, and timelines - Act as the single point of contact for customers across commercial, technical, and operational matters - Drive stakeholder management across internal teams including engineering, supply chain, finance, and quality - Lead program analytics, financial tracking, margin analysis, and forecasting - Handle escalations, change requests, and contractual obligations - Ensure customer satisfaction, repeat business, and long-term partnerships Key Skills: - Customer & Account Governance - Automotive Program Management - Financial & Commercial Acumen - Stakeholder & Relationship Management - Program Analytics & Reporting - Contract & Change Management Description: - Own end-to-end customer programs for OEM / key automotive accounts - Lead customer governance, account reviews, and executive-level engagement - Manage program execution covering engineering deliverables, quality milestones, cost, and timelines - Act as the single point of contact for customers across commercial, technical, and operational matters - Drive stakeholder management across internal teams including engineering, supply chain, finance, and quality - Lead program analytics, financial tracking, margin analysis, and forecasting - Handle escalations, change requests, and contractual obligations - Ensure customer satisfaction, repeat business, and long-term partnerships Key Skills: - Customer & Account Governance - Automotive Program Management - Financial & Commercial Acumen - Stakeholder & Relationship Management - Program Analytics & Reporting - Contract & Change Management