ServiceNow Consultant

As a ServiceNow FSO (Financial Services Operations) Consultant, your role will involve designing, developing, and implementing ServiceNow FSO solutions to support banking and financial services operations. You will be responsible for configuring and customizing ServiceNow modules, workflows, forms, business rules, integrations, and reports. Additionally, collaborating with business stakeholders, product owners, and technical teams to gather requirements and deliver scalable solutions will be a key part of your responsibilities. Integration of ServiceNow with banking applications, core systems, and third-party platforms will also fall under your purview. Supporting incident management, change management, customer onboarding, loan servicing, KYC, AML, and compliance-related workflows will be essential tasks. Participation in Agile ceremonies, code reviews, testing, deployment, and production support activities will be expected from you. Key Responsibilities: - Design, develop, and implement ServiceNow FSO solutions for banking and financial services operations. - Configure and customize ServiceNow modules, workflows, forms, business rules, integrations, and reports. - Collaborate with stakeholders to gather requirements and deliver scalable solutions. - Integrate ServiceNow with banking applications, core systems, and third-party platforms. - Support incident management, change management, customer onboarding, loan servicing, KYC, AML, and compliance workflows. - Participate in Agile ceremonies, code reviews, testing, deployment, and production support. Qualifications Required: - 5+ years of ServiceNow development and implementation experience. - Hands-on experience with ServiceNow FSO modules and capabilities. - Strong knowledge of JavaScript, ServiceNow scripting, Flow Designer, Integration Hub, REST/SOAP APIs, and Service Portal. - Experience in banking, financial services, wealth management, lending, or capital markets environments. - Understanding of banking regulations, KYC, AML, customer onboarding, and financial operations processes. - Experience with ServiceNow ITSM, CSM, and platform integrations. Preferred Qualifications: - Banking Domain experience. - ServiceNow Certified System Administrator (CSA). - ServiceNow Certified Application Developer (CAD). - ServiceNow FSO Implementation Specialist certification preferred. - Experience with cloud platforms (AWS/Azure), DevOps, and CI/CD pipelines. - Strong communication and stakeholder management skills. As a ServiceNow FSO (Financial Services Operations) Consultant, your role will involve designing, developing, and implementing ServiceNow FSO solutions to support banking and financial services operations. You will be responsible for configuring and customizing ServiceNow modules, workflows, forms, business rules, integrations, and reports. Additionally, collaborating with business stakeholders, product owners, and technical teams to gather requirements and deliver scalable solutions will be a key part of your responsibilities. Integration of ServiceNow with banking applications, core systems, and third-party platforms will also fall under your purview. Supporting incident management, change management, customer onboarding, loan servicing, KYC, AML, and compliance-related workflows will be essential tasks. Participation in Agile ceremonies, code reviews, testing, deployment, and production support activities will be expected from you. Key Responsibilities: - Design, develop, and implement ServiceNow FSO solutions for banking and financial services operations. - Configure and customize ServiceNow modules, workflows, forms, business rules, integrations, and reports. - Collaborate with stakeholders to gather requirements and deliver scalable solutions. - Integrate ServiceNow with banking applications, core systems, and third-party platforms. - Support incident management, change management, customer onboarding, loan servicing, KYC, AML, and compliance workflows. - Participate in Agile ceremonies, code reviews, testing, deployment, and production support. Qualifications Required: - 5+ years of ServiceNow development and implementation experience. - Hands-on experience with ServiceNow FSO modules and capabilities. - Strong knowledge of JavaScript, ServiceNow scripting, Flow Designer, Integration Hub, REST/SOAP APIs, and Service Portal. - Experience in banking, financial services, wealth management, lending, or capital markets environments. - Understanding of banking regulations, KYC, AML, customer onboarding, and financial operations processes. - Experience with ServiceNow ITSM, CSM, and platform integrations. Preferred Qualifications: - Banking Domain experience. - ServiceNow Certified System Administrator (CSA). - ServiceNow Certified Application Developer (CAD). - ServiceNow FSO Implementation Specialist certification preferred. - Experience with cloud platforms (AWS/Azure), DevOps, and CI/CD pipelines. - Strong communication and stakeholder managem