Field Service Engineer

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

Prepare equipment resources and scheduling for onsite campaign Maintenance of the various calibration software platforms. Calibration station setup / teardown Perform safety test on equipment Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products Deal directly with customer requests and inquiries, ensures customer satisfaction Calibrate T&ME, including troubleshooting, problem isolation & provide technical technical feedbacks to customers Establish and maintain close communication with customers to ensure we capture and meet customer expectation Compile OOT report for customer notification or problem resolution Assist in maintaining the calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training Ensure calibration services comply with ISO/IEC 17025 requirements Setup new calibration capability for Keysight and multi-vendor products Validate the new procedures, use of technical manuals Investigate out of tolerance of measurement standards and implement corrective action Serve as an internal resource on technical issues support Deliver other assignments as provided

Qualifications

Bachelor’s Degree in Electrical/Electronics Engineering, Applied Physics and a broad knowledge of the measurement science Typically 3-5 years relevant experience in Test and Measurement instruments for entry to this level Experience in DC & low frequency and RF & microwave metrology Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Onsite Calibration fundamentals knowledge, ESD precaution awareness Must be able to work with minimal supervision and interface effectively with team members and customers Demonstrate good customer engagement, interpersonal and communication skills Must be flexible and capable to work in a changing priorities environment Careers Privacy Statement Keysight is an Equal Opportunity Employer.