Source description
About the role
Kforce has a client in Corona, CA that is seeking a Help Desk Support Specialist. Weekend work may be required - this is a 24/7 operation. There is a requirement to be available for any shift based on business needs. Work is 100% onsite.
High School diploma or GED required
1+ years of technical training/education or equivalent is preferred
1+ years of customer service experience
Excellent customer service skills along with solid technical aptitude
Proficient in Microsoft Office and working in different operating systems
Able to troubleshoot internet browsers, smart phones and tablets is a plus
Able to multitask
Skilled in providing problem resolution
Good verbal and written communication skills
Effective interpersonal skills
Able to work in a fast paced environment with an average of 50 calls per day
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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