Source description
About the role
Kforce has a client that is seeking a remote POS Analyst II to join their team.
Key Tasks:
May occasionally be responsible for assisting in configuring, deploying, supporting, and improving our Point-of-Sale solution and hardware for a couple of brands
May occasionally collaborate/partner with non-traditional business partners on experimental revenue growth
Work as a liaison between technical and non-technical teams
Reviewing debug logs, datasets, and working with vendors to isolate root cause and address a fix as needed
Partner with cross-functional teams
Plans effectively yet can adapt to priority changes
Collaborate with team and vendors to test, identify, and manage issues
Ensure open and timely communication
Communicate all issues, status updates, action items, and risks to the management team
Support technical efforts with vendors and product teams to complete and enhance integrations
Assist with technical team documentation
3 years+ working experience supporting POS hardware/software
2 years+ working experience consulting with cross-functional teams
Strong experience in Hospitality or Retail Point of Sale integrations
Experience with large scale implementation of applications, infrastructure or databases related to operations and associated technologies
Understanding and ability to read and follow various scripts and debug files, batch, Wireshark, complex log files
Understand industry standard configuration methods, XML, INI, Windows Registry, etc.
Strong knowledge of application/integration testing, performance monitoring and testing strategies in order to effectively communicate with QA teams
Must have great (technical) problem-solving skills, ability to quickly adapt
Exceptional organization, communication skills, and attention to detail
Ability to quickly acknowledge and take ownership of an issue
Self-starter, ability to perceive and carry out next steps without direction
Experience or familiarity with AI tools and emerging technologies is a plus, as it can support process improvements, troubleshooting efficiency, documentation, and overall operational effectiveness
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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