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Senior ServiceNow Consultant (Field Service Operations - FSO) Experience: 7+ Years Salary: 80,000 90,000 per month + GST Location: Remote (3 Positions) | Mumbai (1 Position Client Location) Time Zone: IST Note: Vendor should provide a laptop as per the project configuration requirements. Job Description We are looking for an experienced Senior ServiceNow Consultant (FSO) to join our team. The ideal candidate should have strong hands-on experience with the ServiceNow platform and Field Service Operations (FSO). The candidate will work closely with business and technical teams to implement and support ServiceNow solutions. Key Responsibilities - Gather and understand business requirements. Configure and implement ServiceNow FSO modules.Develop workflows using Flow Designer and Business Rules.Configure Work Orders, Scheduling & Dispatch, Dispatcher Workspace, and Mobile Agent.Integrate ServiceNow with ITSM, CMDB, Asset Management, and third-party applications.Support UAT, deployment, go-live, and post-go-live activities.Prepare reports, dashboards, and documentation.Provide end-user support and training when required. Required Skills - 7+ years of experience on the ServiceNow platform. Hands-on experience with ServiceNow Field Service Operations (FSO).Strong knowledge of ITSM, CMDB, Asset Management, Flow Designer, and IntegrationHub.Experience with REST/SOAP API integrations.Good understanding of Agile/Scrum methodology.Strong communication and problem-solving skills. Preferred Certifications - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Application Developer (CAD) - ServiceNow Certified Implementation Specialist Field Service Management (CIS-FSM) - ITIL Foundation Certification Compensation: 80,000.00 - 90,000.00 per month Work Location: In person .
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