Mobile Banking Application Support L1 professional

Provide technical support to customers via phone, email, or chat for mobile banking applications. Troubleshoot and resolve customer complaints related to mobile banking applications. Collaborate with internal teams to identify and fix issues with mobile banking applications. Develop and maintain knowledge of mobile banking products and services. Analyze customer feedback and suggest improvements to mobile banking applications. Work closely with cross-functional teams to ensure seamless integration of mobile banking applications. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.