Source description
About the role
IT Infrastructure Management, Remotely manage and maintain company servers, workstations, and network devices Configure and monitor firewalls, routers, VPNs, and remote access tools Ensure smooth operation of LAN/WAN systems (if applicable via remote tools) User Support & Helpdesk Provide remote technical support to employees for system, software, and hardware issues Assist in user onboarding and offboarding by setting up accounts, access rights, and devices Implement and enforce IT security policies and protocols Manage antivirus, endpoint protection, VPN, encryption, and secure login systems Monitor for unauthorized access or suspicious activities and report incidents Asset & License Management Maintain inventory of company-provided IT hardware and software Ensure renewal timelines Managing Office 365 Accounts, Creating Users and managing Access ControlsHR Collaboration & Coordination Coordinate with on-site staff, vendors, and third party service providers as needed Generate relevant attendance reports from time to time to ensure MIS regarding human resource to the firm s management