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About the role
Experience 2+ years of support experience Willingness to work in night shifts as per business requirements Required Skills Good communication skills Strong troubleshooting and analytical skills Ability to work in a support environment Technical Skills Hands-on experience with Direct Messaging Experience in configuring and managing the API Gateway within IBM API Connect Knowledge of routing API requests and implementing authentication and authorization Strong working knowledge of Postman for API testing (Mandatory) Understanding of REST APIs and API integration Experience 2+ years of support experience Willingness to work in night shifts as per business requirements Required Skills Good communication skills Strong troubleshooting and analytical skills Ability to work in a support environment Technical Skills Hands-on experience with Direct Messaging Experience in configuring and managing the API Gateway within IBM API Connect Knowledge of routing API requests and implementing authentication and authorization Strong working knowledge of Postman for API testing (Mandatory) Understanding of REST APIs and API integration