Network Infrastructure Manager

Senior Real-Time Collaboration Engineer (Infrastructure) Reports to: Director of Network Engineering and Unified Communications Contract (1 Year Remote then Onsite in Pune ) Summary: Responsible for the implementation, deployment, maintenance, and support of real-time collaboration applications including MS Teams Telephony, MS Teams Meetings, WebEx Meetings, Zoom Meetings and other audio/video technologies Major Responsibilities: • Design, implement, manages, monitors, supports and troubleshoot Mizuho's MS Teams deployment including meetings and telephony. MS Teams Room and Board WebEx Room and Boards NEAT Videoconferencing Hardware Phones 3rd Party Video Conferencing units Soft Clients o Web Clients Integration with 3rd party real-time collaboration applications such as Cisco UCM, WebEx and Zoom Manages vendor relationships and creates purchase orders for new equipment and services Liaise with business partner telecom operations on new and existing connectivity Strives to ensure that all systems achieve 100% uptime during and outside of business hours Required Qualifications: Bachelor's degree in Technical or engineering, or computer science or equivalent experience. 10+ years of experience supporting web collaboration, telephony, audio, and video in a mission-critical environment. Experience with SIP audio/video integration with other 3rd Party SIP applications. Experience in MS Teams Telephony and Meeting, WebEx Meetings and Zoom meetings. Experience with P2P and multi-point video conferencing Experience with industry standard real-time collaboration protocols – SIP, H.323, MGCP, SCCP, H.264, H.265, WebRTC, E.164+ Understanding of real-time application concepts such as PBX'es, dial plans, VoIP, QoS. Ability to work in a fast-paced environment supporting real-time market data and trading. Certification and/or training with vendor-neutral or vendor-specific focus. Basic understanding of operating system administration (Windows and Linux). Basic scripting and automation. The ability to solve problems via standard and non-standard methods. Organized and methodical testing skills. Excellent written and oral communication skills Excellent time management and organizational skills. Tagged Systems: OS: Linux & Windows. Hardware and Applications: Cisco routers and switches, Cisco CUCM, Cisco Telepresence and Video Units, WebEx, SIP Trunks, Cisco Expressway, Cisco Contact Center, Microsoft Teams, MS Teams, Zoom, NEAT videoconferencing