Source description
About the role
Responsibilities
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Installation and troubleshooting of operating systems (Windows, Linux, macOS).
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Installation and uninstallation of software on Windows, Linux, and Apple systems.
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System domain joining and deployment of security tools.
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Implementing performance improvements for end user devices.
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Providing remote support for users outside the office premises.
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Hardware and software record update and periodic reconciliation.
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Audit support
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Supporting meeting room audio visual setups.
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Assisting with testing lab configurations.
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Preparing desktops and laptops in bulk for training sessions or new joiners.
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Providing hands on support for the installation and configuration of network devices.
Requirements
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Graduate degree.
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Minimum one year of IT support experience working with corporate customers.
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Strong knowledge of remote support tools and procedures.
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Good verbal communication skills.
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Willingness to work in a dynamic and evolving environment.
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Ready to travel
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