Senior IT Operations Manager

As we continue to scale, Kpler is looking for a Senior IT Operations Manager to strengthen and evolve our global IT operations function.

In this role, you will play a key part in ensuring that our internal systems and tools remain reliable, secure, and highly scalable on a global level . You will combine hands-on technical execution with operational leadership, directly driving the coordination and continuous development of our IT Operations team . Working closely alongside the Head of IT, you will help structure day-to-day activities, optimize key processes, and empower the team while remaining deeply involved in high-impact technical topics and projects .

This position offers an exciting balance between technical execution, strategic collaboration, and leadership, with a focus on modernizing operations and supporting a fast-growing business at scale .

Your mission is to:

• Contribute to the coordination and day-to-day organization of the IT Operations team • Support and mentor team members, helping them grow and prioritize effectively • Act as an escalation point for complex technical issues while remaining hands-on • Manage and optimize our core SaaS stack (Google Workspace, Okta, Slack the Atlassian suite (Jira, Jira Service Management, and Confluence ) . • Strengthen identity and access management practices (SSO, lifecycle, permissions) • Oversee endpoint management and device lifecycle (MacOS, Windows, MDM) • Ensure consistency, security, and scalability of workplace technology • Contribute to IT security initiatives and enforce best practices across systems and endpoints • Support compliance and audit efforts in collaboration with Engineering and Legal teams • Lead and contribute to IT projects (automation, tooling improvements, systems evolution) • Contribute to IT budget management (SaaS tools, hardware, vendors), helping monitor and optimize costs