Infra Team Manager

[About the role]

We are looking for a Senior DevOps / Platform Engineer to own the end-to-end cloud infrastructure, reliability, security, and CI/CD platforms for our platform products. This is a high-ownership, hands-on role responsible for building and operating production-grade infrastructure that supports high availability, regulatory compliance, scalability, and cost efficiency. You will act as the platform backbone for fast-moving product and engineering teams.

[Key Responsibilities]

Infrastructure & Platform

• Design, deploy, and operate cloud-native infrastructure on AWS or Azure

• Own Kubernetes-based microservices infrastructure across environments (prod, staging, dev)

• Define infra standards, environments, networking, and release guardrails

• Manage databases, caches, queues, and supporting infra from a platform perspective

Reliability & Availability

• Define and enforce SLOs / SLAs for critical user and payment flows

• Build for high availability, auto-scaling, and fault tolerance

• Implement zero-downtime deployments and safe rollout strategies

• Own incident response, postmortems (RCA), and preventive action plans

• Plan capacity and scaling for traffic spikes and seasonal peaks

CI/CD & Release Engineering

• Build and maintain CI/CD pipelines for backend, frontend, and mobile applications

• Standardize deployment pipelines with rollback, approvals, and auditability

• Enable faster, safer releases without compromising reliability

Observability & Monitoring

• Own the observability stack across services and infrastructure

• Implement monitoring for:

• Latency, throughput, error rates

• Infrastructure health

• Payment and checkout flows

• Define alerting strategies aligned with business impact, not noise

Security & Compliance

• Own platform-level security posture and compliance readiness

• Implement and manage:

• Secrets management and key rotation

• IAM, RBAC, and least-privilege access

• Network security, TLS, WAFs, and audit logging

• Partner with security/compliance stakeholders during audits and reviews

• Ensure infrastructure is audit-ready (logs, access trails, change history)

Cost & Efficiency

• Monitor and optimize cloud costs across environments

• Design infra with cost-efficiency in mind without sacrificing reliability

• Provide visibility into infra usage and cost drivers

[Required Experience]

• 4+ years of experience in DevOps / SRE / Platform Engineering

• Hands-on experience running production-grade Kubernetes workloads

• Experience supporting high-availability, high-throughput systems

• Strong understanding of microservices infrastructure

• Experience working with fintech, payments, or transaction-heavy systems

• Proven ownership of uptime, reliability, and incident management

Expected Tech Exposure

• Cloud: AWS or Azure

• Containers: Docker, Kubernetes

• CI/CD: GitHub Actions, Jenkins, Fastlane

• Infrastructure as Code: Terraform / ARM / Pulumi

• Databases & Caches: PostgreSQL, Redis

• Messaging: Kafka / Event Hubs

• Security: Vaults, SSL/TLS, key rotation, network policies

• Observability: Prometheus, Grafana, Azure Monitor, Sentry

Good-to-Have

• Experience with UPI, wallets, payment gateways, or banking systems

• Exposure to multi-cloud or hybrid environments

• Familiarity with compliance standards (PCI-DSS, SOC-style controls, audit workflows)

• Experience defining SLOs, error budgets, and release safety mechanisms

You’ll Be Successful If

• You think in systems, reliability, and failure scenarios

• You proactively prevent outages, not just react to them

• You enjoy owning infrastructure end-to-end, not just tooling

• You build platforms that enable product teams to move fast, safely

• You’re comfortable being accountable for uptime, security, and scale