Lead Software Engineer – Kraken Utilities (OSS / Telco Integrations)

About Kraken Utilities

Kraken is a globally proven technology platform, already licensed to support over 55 million customer accounts , with a target of 100 million by 2027 . It is one of the most advanced, AI-driven platforms for utility management—covering billing, CRM, meter data, and intelligent customer communications.

We are now extending Kraken beyond energy into water and broadband , forming a new division: Kraken Utilities .

Over the past three years, this team has been built from the ground up to re-architect and evolve Kraken for new industries—solving complex challenges like water leak detection , customer experience transformation , and high-volume data processing .

We are in a rapid growth phase, with clients including: Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo , and a global team of 120+ people .