Source description
About the role
Role Summary : Responsible for designing, configuring, and extending ServiceNow IRM/GRC solutions with strong hands on expertise across Risk, Policy & Compliance, Audit, Vendor Risk, and integrated workflows. Key Responsibilities : - Design, configure, and customize ServiceNow IRM modules (Risk, Compliance, Audit, VRM). - Develop advanced Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer flows. - Build and customize risk scoring models, control objectives, assessments, issues, and remediation workflows. - Integrate IRM with CMDB, SecOps, ITSM, TPRM, external GRC tools, and data sources. - Create executive dashboards and reports using Performance Analytics. - Support upgrades, patching, and regression testing across ServiceNow releases. - Troubleshoot complex platform/configuration issues and optimize performance. - Collaborate with architects and business stakeholders to convert requirements into technical solutions. Required Skills & Experience : - 5 to 8+ years on ServiceNow platform, 3+ years on IRM/GRC. - Strong JavaScript, Glide API, Flow Designer, IntegrationHub. - Solid understanding of risk, controls, compliance frameworks, and audit concepts. - Experience with Agile/Scrum delivery models. Certifications (Preferred) : - ServiceNow CSA, CIS-IRM - IT Risk / GRC / Security certifications are an advantage Role Summary : Responsible for designing, configuring, and extending ServiceNow IRM/GRC solutions with strong hands on expertise across Risk, Policy & Compliance, Audit, Vendor Risk, and integrated workflows. Key Responsibilities : - Design, configure, and customize ServiceNow IRM modules (Risk, Compliance, Audit, VRM). - Develop advanced Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer flows. - Build and customize risk scoring models, control objectives, assessments, issues, and remediation workflows. - Integrate IRM with CMDB, SecOps, ITSM, TPRM, external GRC tools, and data sources. - Create executive dashboards and reports using Performance Analytics. - Support upgrades, patching, and regression testing across ServiceNow releases. - Troubleshoot complex platform/configuration issues and optimize performance. - Collaborate with architects and business stakeholders to convert requirements into technical solutions. Required Skills & Experience : - 5 to 8+ years on ServiceNow platform, 3+ years on IRM/GRC. - Strong JavaScript, Glide API, Flow Designer, IntegrationHub. - Solid understanding of risk, controls, compliance frameworks, and audit concepts. - Experience with Agile/Scrum delivery models. Certifications (Preferred) : - ServiceNow CSA, CIS-IRM - IT Risk / GRC / Security certifications are an advantage