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About the role
Role Summary :Responsible for designing, configuring, and extending ServiceNow IRM/GRC solutions with strong hands on expertise across Risk, Policy & Compliance, Audit, Vendor Risk, and integrated workflows.Key Responsibilities :- Design, configure, and customize ServiceNow IRM modules (Risk, Compliance, Audit, VRM).- Develop advanced Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer flows.- Build and customize risk scoring models, control objectives, assessments, issues, and remediation workflows.- Integrate IRM with CMDB, SecOps, ITSM, TPRM, external GRC tools, and data sources.- Create executive dashboards and reports using Performance Analytics.- Support upgrades, patching, and regression testing across ServiceNow releases.- Troubleshoot complex platform/configuration issues and optimize performance.- Collaborate with architects and business stakeholders to convert requirements into technical solutions.Required Skills & Experience :- 5 to 8+ years on ServiceNow platform, 3+ years on IRM/GRC.- Strong JavaScript, Glide API, Flow Designer, IntegrationHub.- Solid understanding of risk, controls, compliance frameworks, and audit concepts.- Experience with Agile/Scrum delivery models.Certifications (Preferred) :- ServiceNow CSA, CIS-IRM- IT Risk / GRC / Security certifications are an advantage (ref:hirist.tech) Role Summary :Responsible for designing, configuring, and extending ServiceNow IRM/GRC solutions with strong hands on expertise across Risk, Policy & Compliance, Audit, Vendor Risk, and integrated workflows.Key Responsibilities :- Design, configure, and customize ServiceNow IRM modules (Risk, Compliance, Audit, VRM).- Develop advanced Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer flows.- Build and customize risk scoring models, control objectives, assessments, issues, and remediation workflows.- Integrate IRM with CMDB, SecOps, ITSM, TPRM, external GRC tools, and data sources.- Create executive dashboards and reports using Performance Analytics.- Support upgrades, patching, and regression testing across ServiceNow releases.- Troubleshoot complex platform/configuration issues and optimize performance.- Collaborate with architects and business stakeholders to convert requirements into technical solutions.Required Skills & Experience :- 5 to 8+ years on ServiceNow platform, 3+ years on IRM/GRC.- Strong JavaScript, Glide API, Flow Designer, IntegrationHub.- Solid understanding of risk, controls, compliance frameworks, and audit concepts.- Experience with Agile/Scrum delivery models.Certifications (Preferred) :- ServiceNow CSA, CIS-IRM- IT Risk / GRC / Security certifications are an advantage (ref:hirist.tech)