Platform Analyst - Application Support

We are looking for a skilled Platform Analyst to join our team, responsible for managing and supporting critical incidents. The ideal candidate will have technical expertise, problem-solving skills, and a proactive mindset. Roles and Responsibility Manage and support critical incidents (P1/P2) with minimal downtime. Utilize technical expertise to resolve complex platform issues. Develop and implement effective problem-solving strategies. Collaborate with cross-functional teams to ensure seamless platform operations. Provide timely and professional support to internal stakeholders. Analyze incident trends and recommend process improvements. Job Requirements Strong understanding of platform generalist principles and practices. Excellent technical skills and the ability to troubleshoot complex issues. Proven problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Strong communication and collaboration skills. Experience working with Krazy Mantra Group of Companies or similar industry is preferred. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.