Source description
About the role
Sevagan M KRG Technologies Inc. 25000 | Avenue Stanford | Suite # 243 | Valencia, CA 91355 Phone : 661-367-8000 EXT- 513 | sevagan at krgtech.com
Support ACI deployment as follows
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ACI Optimization
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Scripting Support
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Change Management for new applications onboarding
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SW recommendation
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Escalation Support during issue, customer management, liaison with Cisco Tac and BU
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Proactive and reactive support
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Primarily offsite, with regular onsite visits (esp during change management, critical issues) Specific Activities ACI Architecture Optimization · Ongoing support to customer to optimize the ACI design/ respond to design queries · ACI Hardware and SW Strategy · ACI Config / best practice Audit ACI Application Policy Optimization · EPG Analysis · Policy Analysis · Service Chaining Analysis and Optimization Ongoing ACI Integration Optimization and Scripting support ACI Performance and Consumption Analytics · Tenant Performance Optimization · Fabric Performance Optimization · Resource Consumption Analysis · Health Score Analysis Operational Support · Change Management review and implementation Support · Escalation Support during business outages and Sev1/ Sev2 troubleshooting by liasioning with TAC/BU, Provide RCA · Trend Analysis for SR and recommend optimization · Regular config audits
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In depth knowledge of ACI
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Exposure to 3rd party devices like Citrix Load Balancers
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Understanding of Cisco Data Center ( inc Nexus 9000)
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Able to deal with customers and manage sensitive situations
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Good communication skills
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Excellent collaboration and team playing skills
All your information will be kept confidential according to EEO guidelines.
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