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About the role
KRG Technologies, Inc., 25000 Avenue Stanford, Suite #243, Valencia, CA 91355
• Experience with security management for the applications • Experience with application backup and restore • Experience with reading through application logs to work through problems finding root causes and rectifying. • Experience with integration of alternative authentication providers such as Active Directory. • Installation, Upgrade, maintenance and support of application components. • Respond to and resolve tickets on technical issues related to these BI tools within defined SLAs. • Co-ordinate with Vendor Support team for any unresolved issues and tool specific issues or hot fixes/patches. • Responsible for Monitoring, reporting, and controlling server usage. • Creation and maintenance of system documentation related to these technologies • Deep level troubleshooting includes RCA. • Identifying problems in advance and looking for continuous service improvements . Participate in problem management and come up with trend analysis on recurring incidents • Strong communication and organizational skills. • Ability to multi-task, prioritize and execute on assigned deliverables. • Experience in managing and mentoring others in the team • Partner with the DBA, Systems, Networking, and Middleware teams, Data Architecture, Business Intelligence team to facilitate issue resolution • Knowledge of ITIL practices • Provide on-call support
Cognos , Informatica PowerCenter, Informatica PowerExchange, Informatica DVO, Qlikview, Qlik Sense, Corticon Business Rules, IBM InfoSphere Information Server, InfoSphere Optim, IBM SPSS, IBM Atlas, IBM StoredIQ, Webtrends, • Additionally, he/she will be responsible for patching, Security, Release upgrades, LDAP, Restarts, Performance, Configuration and Promotion management for respective tool/technology . • Must have 4+ years of Experience in at least two of the above stated BI/DW • Good to have knowledge about rest of the technologies
All your information will be kept confidential according to EEO guidelines.
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