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About the role
The Role Application Support engineer to provide L2 support experience (shift based) in supporting banking Applications like CRM, Digital Onboarding, analyze, debug & resolve production issues. Experience with PHP, SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution, fine tuning, root cause analysis, scripting and automation skills Who You Are You re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others. 4 to 8 years experience in providing L2 application support for retail banking applications. Experience in supporting banking Applications like SugarCRM, Digital Onboarding apps etc. with PHP, SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution Knowledge in banking domain, especially for India specific requirements. Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture and Integration Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams Preferred Technical and Professional Experience Software Engineering Life Cycle deliverables for banking projects Work closely with the business and IT teams to analyse business requirements, analyse and resolve production issues, root cause analysis, identify automation scope etc Experience in using and implementing DevSecOps processes Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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