Network Support - SME

As a Network Support Specialist at Kyndryl, you will play a crucial role in installing, maintaining, and troubleshooting computer networks in a complex, multi-vendor environment. Your responsibilities will include identifying and resolving network issues, making configuration changes, and implementing security policies to ensure optimal network performance. You must be able to think on your feet, apply corrective actions, and participate in change reviews when necessary. Additionally, you will work alongside a talented team to plan and execute routine network changes, troubleshoot and resolve network issues, and maintain excellent communication with customers, project managers, and service engineers. Key Responsibilities: - Install, maintain, and troubleshoot computer networks - Identify and resolve network issues - Make configuration changes and implement security policies - Participate in change reviews - Plan and execute routine network changes - Troubleshoot and solve network issues and outages - Maintain communication with customers, project managers, and service engineers - Monitor network performance and ensure network security - Provide user support for network-related issues Qualifications Required: - Proven knowledge and experience in trouble-shooting, switching, and routing - 2 years of working experience in Networking - Minimum CCNP certification or equivalent knowledge - Experience with Network security, WAN - Working knowledge of ITIL At Kyndryl, diversity is celebrated and inclusion is valued. We welcome individuals from all cultures, backgrounds, and experiences. By fostering an equitable culture, we empower our employees to bring their whole selves to work and contribute to our collective success. Kyndryl offers state-of-the-art resources, Fortune 100 clients, and a supportive work environment. Our employee learning programs provide access to industry-leading certifications, while our volunteering and giving platform allows you to make a positive impact in the community. We invest in your success because together, we will all succeed. If you are a tech-savvy problem-solver with a passion for network support, join us at Kyndryl and take on a fast-paced and rewarding role in the world of technology. As a Network Support Specialist at Kyndryl, you will play a crucial role in installing, maintaining, and troubleshooting computer networks in a complex, multi-vendor environment. Your responsibilities will include identifying and resolving network issues, making configuration changes, and implementing security policies to ensure optimal network performance. You must be able to think on your feet, apply corrective actions, and participate in change reviews when necessary. Additionally, you will work alongside a talented team to plan and execute routine network changes, troubleshoot and resolve network issues, and maintain excellent communication with customers, project managers, and service engineers. Key Responsibilities: - Install, maintain, and troubleshoot computer networks - Identify and resolve network issues - Make configuration changes and implement security policies - Participate in change reviews - Plan and execute routine network changes - Troubleshoot and solve network issues and outages - Maintain communication with customers, project managers, and service engineers - Monitor network performance and ensure network security - Provide user support for network-related issues Qualifications Required: - Proven knowledge and experience in trouble-shooting, switching, and routing - 2 years of working experience in Networking - Minimum CCNP certification or equivalent knowledge - Experience with Network security, WAN - Working knowledge of ITIL At Kyndryl, diversity is celebrated and inclusion is valued. We welcome individuals from all cultures, backgrounds, and experiences. By fostering an equitable culture, we empower our employees to bring their whole selves to work and contribute to our collective success. Kyndryl offers state-of-the-art resources, Fortune 100 clients, and a supportive work environment. Our employee learning programs provide access to industry-leading certifications, while our volunteering and giving platform allows you to make a positive impact in the community. We invest in your success because together, we will all succeed. If you are a tech-savvy problem-solver with a passion for network support, join us at Kyndryl and take on a fast-paced and rewarding role in the world of technology.