Network Support Specialist

Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 8+ years of working experience in Networking. Proven knowledge and experience in Network security, WAN, trouble-shooting, switching, routing Firewall on Cisco, Juniper and Fortigate devices. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Experience in design and implement complex network solutions that meet the business requirements of our clients. Install, configure, and maintain network equipment, including switches, routers, firewalls, NSX, WIFI, and virtual private networks (VPNs). Troubleshoot and resolve network-related issues, both proactively and reactively. Participate in an on-call rotation for critical network incidents and issues outside of business hours. Create and maintain technical documentation for all network-related processes, architectures, and solutions. Preferred Skills and Experience Experience on Physical and Logical firewall devices. CCNP certification or equivalent knowledge. Bachelor's Degree.