Technical Support - Messaging

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 0-3 years of experience in Customer Service or Technical Support Strong Experience multiple account management on Microsoft Exchange, Microsoft Windows, Office 365, Google Mail Suite. Strong experience in Windows and, Clustering, Hyper-V, Azure Hybrid Infrastructure Strong experience in High Availability, Multisite clustering, Microsoft Exchange Clustering. Strong experience in Microsoft Active Directory and Microsoft federation Service Implementation and Integration with 3rd party Application Strong knowledge of Active Directory, DNS Strong knowledge of Troubleshooting Hybrid Active Directory Infrastructure Strong Knowledge of SCCM, SCOM and WSUS Services. Strong experience with Veritas Clustering for Windows Strong knowledge of managing File Server, Storage Server and CA Server (Certificate Authority Servers) Strong Understanding of Storge and Network to target any issues end to end. Preferred Technical and Professional Experience Strong interpersonal and communication skills; ability to write purchase justifications, train users in complex topics, make presentations to an internal audience, and interact positively with upper management Independent problem-solving, self direction