Technical Support - Windows

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in your work with others. Required Technical and Professional Expertise 10+ years of hands-on experience in troubleshooting Microsoft Windows Server, Active Directory, DNS Services, DHCP, FTP, and Azure AD Connector. Knowledge of VMware Infrastructure. Any Microsoft Certification. Understand the lifecycle of infrastructure projects (Design, Implement, Transition, and Operation). In-depth understanding of Windows architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrences. Hands-on experience in troubleshooting multi-node clusters with MSSQL across multiple sites. Experience in Azure/ADFS and Azure cloud IaaS, PaaS. Technical leadership and internal training capabilities. Proactive problem management and RCA (Root Cause Analysis). Trend analysis of issues and corrective actions. Forecasting and recommendation for capacity like disk, memory, CPU, etc. Preferred Technical and Professional Experience Azure Certified VMware Certified Knowledge on Nutanix