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About the role
Delivery of consulting services to install, configure, and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development Prepare technical documentation as specified in customer contracts and as internally required Support the development and growth of the services Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations Knowledge in IT Operations Management, Service Management, and ITIL foundation is critical. Provide value based assessments and workshops to help the customer maximize business results from ServiceNow software. Excellent verbal and written communication skills required. Qualifications Expertise and/or experience with ServiceNow ITSM and ITOM products are required ServiceNow experience with CSM and HR products a real plus Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITSM are preferred 2-5 years in a consulting position, delivering software implementation engagements Experience in multiple application architectures and supporting technologies Expertise with scripting languages such as PERL, JavaScript, Python, and Shell Web service proficiency
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