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About the role
Responsible for system functional study, IT-production functional support, design and build of new functional design templates/screen/ wireframes and functionalities on systems supported within the team. Solve organizational information problems and needs through identification and analysis of requirements, creation of project and process specifications, design and development of the output. Work on process improvements and complex projects in identifying business and system requirements, creating project and process specifications for new and/or enhanced systems and drive quantifiable results through facilitating interaction with the business unit. Support and solve a variety of complex system and system-related problems for the business unit and liaise with technology peers, as it relates to business requirements, technology, in addition to design, development or implement systems. Gather business information and support to incorporate information into project plans with project head. Provide timely update and accurate documents and communication to project lead through life-cycle of change. Requirement Gathering & Develop business requirement specification. Getting new information for various modules. Liaise between business & technical team. Addressing Clients issues, meeting customers. Support to the technical team for Developing & implementing solutions Required Candidate profile Should be Domain Expert-Freight Forwarding & Airport/ocean Cargo domain Experience in reporting function for at least 3 years with excellent problem solving and strong analytical abilities Strong communication skills (written / oral), interpersonal skills & strong decision making abilities Ability to collaborate and work effectively with peers, staff and business partners Must have the Sound knowledge of Logistics, Freight forwarding, Air cargo, ocean cargo domains Proficient in MS Office applications Product Demonstration to business team with domain terminologies
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