Source description
About the role
Position Title: AV Field Service Technician Location: Mechanicsburg PA Travel: Local Travel Required
Overview We are seeking an AV Field Service Technician to support the installation, maintenance, and troubleshooting of professional audiovisual systems, with a focus on LED displays and video wall technologies. This role will work directly in the field supporting commercial and enterprise AV environments.
The ideal candidate will have hands-on AV experience and a strong technical foundation in LED display systems, video walls, and related AV hardware.
Responsibilities
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Install, configure, and service AV systems including LED displays and video walls
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Diagnose and troubleshoot AV hardware, signal flow, and display issues in the field
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Perform preventative maintenance and system upgrades for installed systems
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Work with project managers and installation teams to support system deployments
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Ensure systems are functioning properly and meet client requirements
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Document service work, troubleshooting steps, and system updates
Qualifications
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2+ years of experience supporting professional AV systems
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Hands-on experience with LED displays, video walls, or large-format digital displays
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Understanding of AV signal flow, cabling, and system components
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Ability to troubleshoot hardware and system integration issues
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Strong communication skills and ability to work independently in the field
Preferred Qualifications
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CTS certification or other AV industry certifications
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Experience supporting commercial AV environments (corporate, broadcast, command centers, etc.)
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Familiarity with AV control systems and networking fundamentals
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