IT Support, Mumbai, Information technology

Key Areas of Responsibilities - Work on Trading Operations with regular interaction with dealers/traders/business heads locally and across the globe as required - Multi-asset though our focus is Equities & Derivatives (will grow with Clitics our parent) - Ensure excellent 24x7 operations of CLSAs core mission-critical Trading application stack - Act as the SME for all OMS/EMS/Market connectivity technologies and applications - Partner closely with Application Development and Support teams to support existing services and to rollout new services seamlessly and efficiently - Ensure that the IT estate is instrumented and monitored effectively - Establish and maintain an effective framework that provides comprehensive management controls to protect the confidentiality, integrity and availability of CLSAs information assets - Participate in on-call support rotation - Coordinate the timely recovery of IT systems and applications - Schedule and document regular changes according to change management rules & guidelines - Ensure that production environment is stable and efficient - Adherence to CLSA documented governance guidelines - Provide an excellent, fast and responsive service to other teams Requirements - Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank. - Development and Production support experience with good problem solving and trouble shooting skills. - Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed. - Prefer candidates with regional experience - Good communication and technical skills - Knowledge on Exchange Regulations & Compliance - Knowledge of Exchange certification process - Knowledge of Unix,SQL is a must. - Handling IT system and cybersec audits - Open to candidates from all locations preference is right fit to the role - At-least 5-8 years of experience in Front office/back office Trading application support - Strong Stakeholder management for application related stakeholders - ITIL process adherence (change, release, incident, problem management). - Degree in Computer Science, Software Engineering or IT related area - Skilled qualification (preference CISSP / CISA / CISM) - Good command of spoken and written English Stay informed on CITIC CLSA Job Opportunities Not the right fit You can create a job alert to receive our latest job openings that meet your interest. .