Advisory UX Designer - Conversation Experience

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub . Key Responsibilities: Conceive, design, and deliver Voice/Conversation experiences and user flows, taking complex user actions and distilling them into usable, delightful interaction Present and communicate lo-fi mockups, interaction design, hi-fi user flows, prototypes, and other design docs to the product team, stakeholder groups, and organizational leadership Be able to clearly articulate design rationale and prioritize feedback to iterate rapidly as we learn more through the design exploration process Identify new opportunities to use LLM AI into design production workflows Deeply understand and empathize with our users’ needs and pain points, especially on linguistics Qualifications: Deep understanding of Natural Language Processing (NLP) fundamentals and their application to conversational design Proven ability to design robust intent recognition and entity extraction systems to power intelligent interactions Expertise in crafting end-to-end dialogue flows and scalable conversation architectures Strong command of linguistics and conversational analysis to inform natural, human-centered design decisions Basic Requirements: 5+ years of UX / UI design experience #LI-MM5 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.