S4/HANA DB Engineer

Description and Requirements Detailed Technical Responsibilities . Administer SAP HANA tenant databases, HANA services, backup/recovery, HSR monitoring, trace analysis and DB housekeeping. . Analyze expensive statements, memory usage, blocked transactions, savepoints, log backup failures and service instability. . Support system refresh, database copy, DB migration readiness, HANA client updates and DR validation activities. . Execute approved DB parameter changes, backup schedule changes and controlled restarts under change governance. . Prepare RCA inputs for DB incidents and recurring performance or availability issues. Day-to-Day Technical Skills . HANA SQL, HANA Cockpit performance views, HANA traces, backup catalog, HSR state checks and tenant DB operations. . Working knowledge of SLES/RHEL for SAP, filesystem utilization, storage latency, multipath and OS-level dependencies. . Understanding of HANA memory model, delta merge, log shipping, CPU waits and I/O performance indicators. . Ability to correlate DB issues with SAP Basis, OS, storage, cloud and network layers. . Scripting basics for evidence collection, housekeeping reports and monitoring automation. SAP RISE AMS Delivery Expectations . Mandatory working exposure to SAP RISE or SAP AMS managed services, including DEV, QAS, PRD and DR landscape support. . Work within SAP, customer, hyperscaler and AMS shared-responsibility boundaries with clear ownership and escalation discipline. . Support Incident, Service Request, Change, Problem, RCA, Knowledge and CDD activities using ITSM workflows. . Participate in 24x7 support, shift handover, controlled maintenance windows, CAB approvals and audit-ready documentation. . Coordinate across SAP Basis, HANA/DB, integration, infrastructure, security, network, customer business teams and SAP support. Upgrade / Patch / Deployment / Configuration Exposure . Support HANA revision upgrades, HANA client updates, HANA plugin/agent updates and post-revision performance checks. . Perform DB pre-checks, backup validation, HSR sync confirmation and rollback readiness review before changes. . Support SLES/RHEL OS patching and minor version upgrade validation for HANA workloads. . Validate post-patch backup, replication, DB connectivity, critical jobs and application smoke tests. . Participate in DR drills, failover/failback validation and post-DR DB consistency checks. Monitoring, Management and ITSM Responsibilities . Use ServiceNow or equivalent ITSM to maintain ticket categorization, priority, affected service/CI, business impact, evidence and closure notes. . Support monitoring dashboards, health reports, SLA/OLA tracking, ticket ageing, backlog control and recurring alert review. . Follow escalation matrix, major incident bridge protocol, change governance and problem management process. . Maintain SOPs, runbooks, KB articles, handover notes and known-error database for repeated issues. . Identify automation and shift-left opportunities for repeated operational tasks and standard requests. Tools / Platforms . HANA Cockpit, HANA Studio, SAP for Me, SAP Cloud ALM, SAP Focused Run, Linux CLI, SAP Notes, ServiceNow, cloud monitoring tools. Expected Deliverables and KPIs . DB availability, backup success, HSR health, DB incident MTTR, successful change execution, RCA quality and recurring issue reduction. Preferred Certification / Evaluation Focus . SAP HANA Technology Associate preferred. Interview focus: memory spike analysis, HSR lag, backup failure, HANA revision upgrade and SLES/RHEL patch validation.