Technical Support Executive

Job Summary We are looking for a proactive and customer-focused Technical Support Executive to join our team. The ideal candidate should have good proficiency in English , strong problem-solving skills, and a basic understanding of C# and SQL. This role involves resolving issues and ensuring a smooth support experience. Key Responsibilities Provide technical assistance and support to Users Understand and troubleshoot basic software, application, and other issues. Escalate complex issues to the relevant team and follow up for timely resolution. Guide users through step-by-step solutions in a clear and professional manner. Ensure customer satisfaction by delivering high-quality and timely responses. Collaborate with internal teams to identify recurring issues and suggest improvements. Required Skills Qualifications Any Bachelor s degree (BCA/BSc/BTech ) Good proficiency in English (both written and verbal) is a must. Basic understanding of C# and SQL.