ServiceNow Developer Lead | ITOM & ITAM (Chennai)

ServiceNow Developer Lead | ITOM & ITAM High-Priority Requirement We are urgently hiring an experienced ServiceNow Developer Lead with strong hands-on expertise in both IT Operations Management (ITOM) and IT Asset Management (ITAM). Candidates must possess relevant implementation and development experience in both ITOM and ITAM. Profiles without experience in either of these mandatory modules will not be considered. Position Details Job Title: ServiceNow Developer Lead Experience: 8+ years Work Location: Remote option available / Chennai Work Mode: Remote option available Employment Type: Full-time Support Requirement: Willingness to support 247 operations, including night shifts when required Maximum Budget: 35 LPA Notice Period: Immediate joiners to a maximum of 1 week only Priority: High-priority and urgent requirement Mandatory Eligibility Criteria Candidates Must Meet All The Following Requirements 8+ years of overall ServiceNow development and implementation experience. Strong hands-on experience in ServiceNow ITOM. Strong hands-on experience in ServiceNow ITAM. Candidates must have worked on both ITOM and ITAM modules. Immediate availability or a maximum notice period of 1 week. Willingness to support 247 operations and night shifts when required. Important: Profiles without both ITOM and ITAM experience will not be considered. Role Summary The ServiceNow Developer Lead will be responsible for designing, developing, configuring, integrating, and optimizing enterprise ServiceNow solutions. The candidate will lead technical activities across ITOM, ITAM, ITSM, CMDB, Discovery, Service Mapping, Asset Management, integrations, automation, and platform development. The role requires strong technical ownership, troubleshooting capabilities, stakeholder communication, and adherence to ServiceNow development best practices. Key Responsibilities Design, develop, configure, and implement ServiceNow solutions based on business requirements. Lead ServiceNow development and implementation activities across ITOM and ITAM. Configure and enhance ITOM capabilities, including: Discovery Service Mapping Event Management Operational Intelligence AIOps MID Server configuration Configure and enhance ITAM capabilities, including: Hardware Asset Management Software Asset Management Asset lifecycle management Inventory management Contract and licence management Asset reconciliation and compliance Configure and maintain CMDB data models, relationships, identification rules, and reconciliation processes. Develop ServiceNow applications, workflows, Flow Designer flows, UI policies, business rules, client scripts, and scheduled jobs. Integrate ServiceNow with third-party applications using REST APIs, SOAP APIs, Integration Hub, and MID Servers. Develop custom applications and modules using JavaScript, Glide APIs, and ServiceNow development standards. Implement and enhance Incident, Problem, Change, Request, Asset, and Configuration Management workflows. Troubleshoot complex ServiceNow platform, integration, Discovery, CMDB, ITOM, and ITAM issues. Review technical designs, code quality, platform configurations, and deployment activities. Collaborate with business stakeholders, architects, infrastructure teams, and support teams. Ensure platform performance, security, scalability, maintainability, and compliance. Provide technical guidance and mentoring to ServiceNow development team members. Stay updated with ServiceNow releases, new features, platform capabilities, and recommended practices. Mandatory Technical Skills ServiceNow ITOM ServiceNow ITAM ServiceNow CMDB ServiceNow Discovery Service Mapping Event Management Hardware Asset Management Software Asset Management JavaScript Glide API Business Rules Client Scripts UI Policies Flow Designer Integration Hub REST and SOAP integrations MID Server configuration ServiceNow workflows and automation Service Catalog and Request Management Incident, Problem, Change, and Configuration Management Required Qualifications 8+ years of hands-on ServiceNow development and implementation experience. Demonstrable project experience in both ITOM and ITAM. Strong understanding of ServiceNow architecture and platform administration. Experience with CMDB health, Discovery schedules, service mapping, reconciliation, and data governance. Strong understanding of IT asset lifecycle processes. Experience with ServiceNow integrations and enterprise systems. Solid troubleshooting, analytical, and problem-solving skills. Ability to independently analyse requirements and propose scalable technical solutions. Strong communication and stakeholder-management capabilities. Ability to work effectively in remote and distributed-team environments. Preferred Qualifications ServiceNow Certified System Administrator certification. ServiceNow Certified Application Developer certification. ServiceNow ITOM or ITAM implementation .