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Level AI

contact center AI · conversational intelligence

QA Engineer

Delhi NCRPosted 2 months ago
Software QualityMid-levelFull Time; Regular
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Level AI is a Series C startup headquartered in Mountain View, California, that specializes in transforming contact centers into strategic assets through its AI-native platform. The platform utilizes advanced technologies like Large Language Models to derive profound insights from customer interactions, empowering organizations to enhance customer experience and drive growth. If you are a problem solver who enjoys thinking creatively, you will thrive in our fast-growing startup environment. Your responsibilities at Level AI will include, but are not limited to: - Being a product expert with a deep understanding of all user scenarios - Working cross-functionally to gather input on test scenarios - Defining, developing, and implementing test requirements for product features - Assessing overall product quality and defining a strategy to deliver high-quality features - Developing new automated tests to reduce time to release product features - Creating a framework for load and stress testing of features - Planning, executing, monitoring, and validating testing processes - Supporting manual functional testing by creating and executing test cases when required - Developing new builds and release pipelines - Designing and executing tools and scripts to develop multiple product versions - Maintaining and evaluating tools supporting process automation for product release - Correcting build errors and maintaining formal release records to track release content - Continuously exploring, adopting, and leveraging AI tools and techniques to improve engineering workflows, code quality, testing, and delivery speed To be considered for this role, you should have: - 3+ years of experience working as a Quality Engineer with Automation and Manual Testing - Strong understanding of programming language (Python) - Experience with Web application standards and APIs - Strong knowledge of SaaS model/cloud-delivered application testing - Good understanding of Database concepts - Experience with Test and defect management tools - Excellent analytical and program solving skills, excellent written and oral communication, self-starter, and highly motivated Level AI is committed to innovation and continuous learning. If you are passionate about leveraging AI tools to drive engineering excellence, we encourage you to apply for this exciting opportunity. To learn more about Level AI, please visit: Level AI Website For more information about our funding, visit: Level AI Crunchbase Explore our LinkedIn page: Level AI LinkedIn Level AI is a Series C startup headquartered in Mountain View, California, that specializes in transforming contact centers into strategic assets through its AI-native platform. The platform utilizes advanced technologies like Large Language Models to derive profound insights from customer interactions, empowering organizations to enhance customer experience and drive growth. If you are a problem solver who enjoys thinking creatively, you will thrive in our fast-growing startup environment. Your responsibilities at Level AI will include, but are not limited to: - Being a product expert with a deep understanding of all user scenarios - Working cross-functionally to gather input on test scenarios - Defining, developing, and implementing test requirements for product features - Assessing overall product quality and defining a strategy to deliver high-quality features - Developing new automated tests to reduce time to release product features - Creating a framework for load and stress testing of features - Planning, executing, monitoring, and validating testing processes - Supporting manual functional testing by creating and executing test cases when required - Developing new builds and release pipelines - Designing and executing tools and scripts to develop multiple product versions - Maintaining and evaluating tools supporting process automation for product release - Correcting build errors and maintaining formal release records to track release content - Continuously exploring, adopting, and leveraging AI tools and techniques to improve engineering workflows, code quality, testing, and delivery speed To be considered for this role, you should have: - 3+ years of experience working as a Quality Engineer with Automation and Manual Testing - Strong understanding of programming language (Python) - Experience with Web application standards and APIs - Strong knowledge of SaaS model/cloud-delivered application testing - Good understanding of Database concepts - Experience with Test and defect management tools - Excellent analytical and program solving skills, excellent written and oral communication, self-starter, and highly motivated Level AI is committed to innovation and continuous learning. If you are passionate about leveraging AI tools to drive engineering excellence, we encourage you to a

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