Forward Deployed Engineer, Conversational AI

As a Forward Deployed Engineer at OmniDimension, your role is at the intersection of engineering and customer impact. You will work closely with customers, rapidly build demos, solve problems on the fly, and contribute to critical product features. Here are the details of what you can expect in this role: Key Responsibilities: - Act as a technical bridge between customers and the engineering team. - Build and deliver compelling demos and proof-of-concepts tailored to customer needs. - Troubleshoot and resolve technical issues for live customer environments. - Contribute to key feature development in the Voice AI platform using Python, APIs, and integrations. - Collaborate with sales and product teams to gather requirements and provide feedback for roadmap prioritization. - Present technical solutions and product capabilities to customer stakeholders. - Document best practices and create reusable templates for faster future deployments. Mandatory Qualifications: - 2+ years of software development experience, with proficiency in Python or Node.js. - Solid understanding of REST APIs, microservices, and web technologies. - Comfortable working on cloud platforms like AWS/GCP/Azure and deploying services. - Strong problem-solving skills and ability to think on your feet when dealing with customers. - Excellent written and verbal communication skills. Highly Desired Skills: - Experience with telephony/communication platforms such as Twilio, Exotel, etc. - Exposure to frontend frameworks like React/React Native for rapid prototyping. - Knowledge of Docker, Kubernetes, or CI/CD pipelines. - Familiarity with conversational AI systems (LLMs, ASR, TTS) or chatbot platforms. - Previous experience in a customer-facing or solutions engineering role. At OmniDimension, you will work on cutting-edge Voice AI technologies that impact thousands of users daily. Your efforts will directly improve customer experiences, and you will be part of a passionate, execution-focused founding team. Embrace this opportunity to be the technical face of a rapidly scaling AI company and play a significant role in shaping the future of voice-driven interactions worldwide. As a Forward Deployed Engineer at OmniDimension, your role is at the intersection of engineering and customer impact. You will work closely with customers, rapidly build demos, solve problems on the fly, and contribute to critical product features. Here are the details of what you can expect in this role: Key Responsibilities: - Act as a technical bridge between customers and the engineering team. - Build and deliver compelling demos and proof-of-concepts tailored to customer needs. - Troubleshoot and resolve technical issues for live customer environments. - Contribute to key feature development in the Voice AI platform using Python, APIs, and integrations. - Collaborate with sales and product teams to gather requirements and provide feedback for roadmap prioritization. - Present technical solutions and product capabilities to customer stakeholders. - Document best practices and create reusable templates for faster future deployments. Mandatory Qualifications: - 2+ years of software development experience, with proficiency in Python or Node.js. - Solid understanding of REST APIs, microservices, and web technologies. - Comfortable working on cloud platforms like AWS/GCP/Azure and deploying services. - Strong problem-solving skills and ability to think on your feet when dealing with customers. - Excellent written and verbal communication skills. Highly Desired Skills: - Experience with telephony/communication platforms such as Twilio, Exotel, etc. - Exposure to frontend frameworks like React/React Native for rapid prototyping. - Knowledge of Docker, Kubernetes, or CI/CD pipelines. - Familiarity with conversational AI systems (LLMs, ASR, TTS) or chatbot platforms. - Previous experience in a customer-facing or solutions engineering role. At OmniDimension, you will work on cutting-edge Voice AI technologies that impact thousands of users daily. Your efforts will directly improve customer experiences, and you will be part of a passionate, execution-focused founding team. Embrace this opportunity to be the technical face of a rapidly scaling AI company and play a significant role in shaping the future of voice-driven interactions worldwide.