Source description
About the role
About the Role We are seeking an experienced Salesforce Solution Architect to lead the design and implementation of enterprise-scale customer engagement solutions across Salesforce Marketing Cloud Engagement, Marketing Cloud Next (Marketing Cloud on Core), Data Cloud, and Sales Cloud. This is a high-impact, multi-cloud architecture role for someone who combines deep technical expertise with strong business consulting skills. You will own solution architecture end-to-end from discovery workshops through design, integration, and go-live partnering with business stakeholders, technical teams, and project managers to deliver scalable, secure, and high-performing marketing and customer engagement platforms for enterprise clients. If you enjoy solving complex, multi-cloud architecture problems and want to shape how leading organizations engage their customers, we'd love to talk to you. Key Responsibilities Solution Architecture Design end-to-end Salesforce Marketing Cloud and Data Cloud architectures.Lead discovery workshops and translate business requirements into scalable technical solutions.Define solution architecture, integration patterns, and data models.Create solution blueprints, architecture diagrams, and technical design documents.Ensure solutions align with Salesforce best practices and enterprise architecture standards. Marketing Cloud Engagement Design and implement: Email StudioJourney BuilderAutomation StudioContact BuilderMobile StudioPreference CenterTriggered SendsTransactional MessagingContent BuilderPersonalisation strategiesMarketing AutomationCampaign Management Marketing Cloud Next (Marketing Cloud on Core) Design solutions leveraging Marketing JourneysAI-powered segmentationReal-time personalisationAgentforce-assisted marketingFlow-based campaign orchestrationNative CRM integrationMarketing analyticsConsent managementAudience activation Salesforce Data Cloud Lead implementation of: Data StreamsData Model Objects (DMOs)Data MappingIdentity ResolutionUnified Individual ProfilesCalculated InsightsStreaming InsightsSegmentationActivation TargetsData ActionsData ExplorerData GovernanceCustomer 360 architecture Sales CloudApply strong working knowledge of: Lead ManagementOpportunity ManagementAccount & Contact ManagementCampaignsForecastingSales ProcessesApproval ProcessesReports & DashboardsSales AutomationCRM Security Model Integration Architecture Design integrations with: REST APIsSOAP APIsPlatform EventsMiddleware (MuleSoft, Boomi, Informatica)ERP systemsData warehousesCDPsCRM platformsCMSGoogle AnalyticsGoogle AdsMetaWhatsAppSMS providers Technical Leadership Lead solution reviewsMentor developers and consultantsReview solution designsEnsure adherence to Salesforce best practicesConduct code and configuration reviewsSupport estimation and project planning Stakeholder Management Conduct client workshopsPresent architecture solutionsSupport pre-sales activitiesParticipate in RFPs and solution estimationsWork with business and executive stakeholders Required Skills Salesforce Salesforce Sales CloudMarketing Cloud EngagementMarketing Cloud Next (Marketing Cloud on Core)- preferredData CloudExperience Cloud (preferred)Service Cloud (preferred)Technical Skills REST APIsSOAP APIsOAuthJSONSQLHTML/CSSJavaScriptSalesforce FlowsApex (good understanding)Integration architectureSoft Skills Excellent communication and presentation skillsStrong consulting mindsetAbility to engage with CXOs and senior business stakeholdersLeadership and mentoring experienceProblem-solving and analytical skillsAbility to manage multiple projects simultaneously Experience & Qualifications 10+ years of experience in Salesforce architecture or consulting roles, including 8+ years across multi-cloud implementations.Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.Relevant certifications preferred: Salesforce Certified Application/System Architect, Marketing Cloud Consultant/Developer, Data Cloud Consultant, Sales Cloud Consultant. Key Performance Indicators (KPIs) Successful solution architecture for enterprise implementationsOn-time delivery of architecture artifactsCustomer satisfaction and stakeholder feedbackSolution scalability and performanceReusable architecture frameworksTeam mentoring and technical leadershipSuccessful project go-livesSalesforce best practice adherence About the Role We are seeking an experienced Salesforce Solution Architect to lead the design and implementation of enterprise-scale customer engagement solutions across Salesforce Marketing Cloud Engagement, Marketing Cloud Next (Marketing Cloud on Core), Data Cloud, and Sales Cloud. This is a high-impact, multi-cloud architecture role for someone who combines deep technical expertise with strong business consulting skills. You will own solution architecture end-to-end from discovery workshops through design, integration, and go-live partnerin