App Dynamics SME (Artech)

Design and implementation of APM solution using AppDynamics, SmartBear AlertSite and Azure Monitor (Application Insights) Planning & design of application performance monitoring solutions to support new business applications Support & recommend performance improvements to existing business applications Communication & education of the tool s capabilities within the business application teams Coordinate with the delivery teams to ensure consistent support and documentation Design processes and procedures to coordinate work across the involved teams Work with the vendors to understand new features and capabilities, and how these can be deployed within the environment Regular reviews of deployed monitoring with the business application teams to define improvement opportunities Support the investigations into new tools and services Support projects and internal initiatives Support the delivery of the key objectives as defined within the APM Roadmap Required Skills Good interpersonal, communication, organizational and decision-making skills Expert knowledge of AppDynamics Strong knowledge of Application Performance Monitoring tools (including Application Insights/Azure Monitor) Strong understanding of programming in C#/.net and/or Java Scripting skills using JavaScript/PowerShell/Power Automate or similar platforms Good knowledge of databases development (MS SQL/any RDBMS) and optimization technics Good working knowledge in Operating Systems (MS Windows, Linux) and Networking (WAN, LAN, Firewall) and associated services like Active Directory, DNS, File & Print, TCP/IP, and Routing protocols English language skills - excellent written and verbal communication Preferred Skills: ITIL Certification is preferred but not required AppDynamics Certification is preferred (AC IP/AC APA/AC AA) Education/Experience: An Advanced Degree in Computer Science or a related discipline, or equivalent work experience Over 8 years working within Information Technology Over 2 years work experience as a software developer/support technician with good knowledge on scripting/programming Over 3 years working with AppDynamics