Application Tech Support Practitioner- MS Teams Infrastructure

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist clients in troubleshooting and resolving issues related to Microsoft Teams Infrastructure. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Provide technical guidance and support to clients in utilizing Microsoft Teams Infrastructure effectively. - Stay updated with the latest trends and advancements in Microsoft Teams Infrastructure. - Identify opportunities for process improvements and suggest innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure. - Good To Have Skills: Experience with Workplace Technology Solutions. - Strong understanding of Microsoft Teams Infrastructure and its components. - Experience in troubleshooting and resolving technical issues related to Microsoft Teams Infrastructure. - Knowledge of ITIL processes and best practices. - Excellent problem-solving and analytical skills. - Effective communication and interpersonal skills. - Ability to work collaboratively in a team environment.