Application Tech Support Practitioner MS Teams Infrastructure

4.00 - 12.00 Years 7.00 - 20.00 INR (Lacs)/Yearly Full-time Full-time Roles & Responsibility Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist clients in troubleshooting and resolving issues related to Microsoft Teams Infrastructure. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Provide technical guidance and support to clients in utilizing Microsoft Teams Infrastructure effectively. - Stay updated with the latest trends and advancements in Microsoft Teams Infrastructure. - Identify opportunities for process improvements and suggest innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure. - Good To Have Skills: Experience with Workplace Technology Solutions. - Strong understanding of Microsoft Teams Infrastructure and its components. - Experience in troubleshooting and resolving technical issues related to Microsoft Teams Infrastructure. - Knowledge of ITIL processes and best practices. - Excellent problem-solving and analytical skills. - Effective communication and interpersonal skills. - Ability to work collaboratively in a team environment. Requirements Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Teams Infrastructure Good to have skills : Workplace Technology Solutions Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education