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About the role
Job Overview: Digital Infra Test Delivery Associate (Off Shore-FTE) has accountability to cater to the quality related to infrastructure- projects and changes, such as patching, upgrades, integrations, and emergency fix. · Responsible for Infrastructure Test coordination related to End user computing Infra Changes and Projects.( Windows, VPN, VDI, VMware, Exchange/Outlook, O365 and SharePoint) · Lead is responsible for building and maintaining productive working relationship like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure management & Operations projects · Primary expectation is to analyze schedules, Infrastructure related issues, incident analysis. · Accountable to deliver estimate efforts, track and address failed changes incidents and identify do better opportunities. · Accountable to drive quality efficiencies and effectiveness using automated solutions for End user computing changes, testing life cycle and change process optimization
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