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About the role
The opportunity we are talking about is Microsoft CSS Support Projects 247 ( Rotational : Once in 4 months, APAC -4 months, EMEA – 4 months & AMERICAS – 4 months ) Products : Power Apps & Power Automate You will be handling the customer issues includes troubleshooting customer issues in calls, screenshares, chat, email This is purely technical support project where you will learn technical troubleshooting of Microsoft products ( Power apps & automate )and offering the help to Microsoft customers Work location : Hyderabad & Bangalore Working model – Present 4 days’ Work from Office & 1 day – work from Home, but in future we might move to 5 days from office model ( as per client’s requirement ) Since the project is 247, your week offs might come in mid of the week as well, however strictly 5 days’ work & 2 days week off model
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