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About the role
Manage and resolve technical issues efficiently. Provide excellent customer service and support to clients. Troubleshoot and diagnose technical problems using various tools and techniques. Collaborate with internal teams to resolve complex issues. Develop and implement process improvements to enhance efficiency. Analyze and report on service desk metrics and performance. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
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