Source description
About the role
Actively participate in 24x7 operations of the Long View Security Operations Centre
Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
Coordinate major security incident situations and provide internal communications via email in a timely manor
Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
Work with cloud technologies like Azure, AWS and Google Cloud Platform
Fulfill reporting requests that can be pulled from Long View tools
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