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About the role
Role description Greeting from LTM We are looking FSC Slack Architect who has experience Insurance Domain. Interested candidates can apply us. Below is the . Role Summary Experience: 10-16yrs Location-PAN India Architect and govern Slack as a secure integrated collaboration platform to enable real time engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency Technical Skills Slack Enterprise Grid architecture workspace design channel taxonomy governance Identity Access Management SSO SCIM OAuth Azure ADOkta API integration expertise REST webhooks Slack APIs bots Workflow Builder Event driven architecture case notifications underwriting updates Integration with enterprise platforms CRM Salesforce Policy Admin Systems Illustration tools Security compliance controls data retention eDiscovery audit trails Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred 2 Business Requirements Insurance Distribution Design collaboration aligned to distribution lifecycle Lead Case Intake Underwriting Issuance Servicing Enable secure external collaboration with agents brokers and partners Slack Connect Support real time case tracking underwriting queries and escalation workflows Drive workflow automation to reduce manual coordination across sales ops Deliver measurable outcomes 1525 cycle time reduction 2030 faster query resolution Improved agent productivity 3 Communication Leadership Skills Solid stakeholder management across sales underwriting operations and IT Ability to translate business workflows into collaboration architecture Executive level communication and reporting KPIs adoption metrics Change management adoption enablement training playbooks Cross functional collaboration with security compliance and platform teams .
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