Server Support Engineer

Job Title: Server Support Engineer Location: Houston, TX (Onsite)

Experience 5 to 7 Years Environment On Prem Data Centers VMware Hyper V Storage Backup Automation Role Summary The On Premises Server Support Engineer is responsible for end to end server infrastructure operations including virtualization platforms storage backup performance monitoring security compliance capacity planning and automation The role provides advanced L2L3 support leads deep technical troubleshooting supports DR activities and ensures adherence to Quanta security compliance and operational standards across on premises environments Key Responsibilities 1 Server Provisioning Lifecycle Management Perform server provisioning and resource allocation as per approved standards Manage server lifecycle including build configuration scaling maintenance and decommissioning Install and configure guest virtual machine operating systems Execute startstop operations for servers and VMs as part of planned and operational activities Provide hands and feet support for identified server rooms excluding CoLo data centers 2 Virtualization Hypervisor Administration Administer VMware and Hyper V environments Configure and manage oHA and DRS settings oResource pools oAffinity and anti affinity rules Assist with cluster sizing failover behavior DR runbooks recovery sequencing and DR drills Perform deep triage across infrastructure layers including compute network storage control plane and identity Lead technical troubleshooting and escalations with VMware Microsoft and storage vendors 3 Monitoring Performance Health Checks Perform remote host monitoring and performance tuning Conduct regular health checks including alarms system roles and configuration validation Monitor servers using Dynatrace Perform detailed technical troubleshooting of infrastructure performance issues Analyse datastore performance latency queue depth and multipathing behavior in coordination with storage teams 4 Patch Security Compliance Management Execute monthly patch management for servers and hypervisors Implement CIS Benchmarks for platform hardening Apply server and hypervisor hardening standards including secure configurations logging policies and privileged access controls Ensure adherence to Quanta compliance security standards and governance guardrails 5 Backup Recovery Operations Manage backup operations for production and non production workloads as per Quanta policies Monitor backup jobs and perform daily backup health checks Troubleshoot backup failures and execute scheduled or ad hoc restore requests Apply and manage backup policies Tune backup performance by optimizing oThroughput and concurrency oProxy sizing oNetwork paths oStorage IO performance Lead root cause analysis for chronic backup failures Participate in annual DR activities and DR drills 6 Storage Management Implement storage provisioning requests and access controls as per approved standards Manage storage operations oCreate delete sync storage blobs oTrack datastore LUN and volume utilization oMonitor thin provisioning risks and snapshot reserve usage Perform standard tasks oDatastore expansion oVM disk extension Execute snapshot creation and removal policies and manage snapshot growth risks Perform basic storage performance troubleshooting Assist Quanta in defining oStorage tiers oStorage resiliency and DR procedures 7 Capacity Planning Reporting Recommend capacity planning for servers virtualization backup and storage Produce weekly reports including oBackup success rates oFailure trends oMissed backups Generate capacity planning and forecasting reports for storage and infrastructure 8 Automation Operational Excellence Develop and maintain automation using PowerShell or equivalent scripting tools Automate oServer and VM provisioning oPatch orchestration oBackup validation oHealth checks oCompliance verification oReporting and failure remediation Maintain CMDB and inventory updates including storage mapping documentation Plan and execute firmware upgrades non disruptive updates and controller upgrades Collect diagnostic data logs performance metrics error signatures for L3vendor escalation Required Skills Experience 5 years of experience in on premises server virtualization storage and backup support Strong hands on experience with oVMware and Hyper V oEnterprise backup solution

Mandatory Skills : Hyper-V, Vmware-vrealize-automation - Administration

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.