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Assignment Title Senior Technical Consultant CRM Assignment Description Overall Position Responsibilities Follow established customizing guidelines and best practices Contribute to a knowledgesharing attitude within module team globally Contribute to module team meetings as decidedrequired Actively collaborate with Solution ExpertDelivery Leader for business requirements and increase of business process knowledge in module team Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team Build and maintain support for the defined ways of working as well as cooperation for continuously improving them Overall Technical Qualifications Key responsibilities Good technical knowledge in CRM WEB UI Extensively worked in CRM Sales and Marketing process Work experience in BRF Business Rule Framework Experience in SMARTFORMS and ICF Internet Communication Framework services In depth knowledge in CRM One Order Framework Extensively worked in BAdIs RFC functional modules Actions and Events in CRM Experience in developing Interfaces Involving Idocs Good Knowledge of Performance Optimization Techniques Good Knowledge in CRM Middleware Work Experience in Workflow Mainly in CRM Conceptual Functional Knowledge in CRM Sales Marketing and Service Process Experience from working in implementationrollout projects Excellent communication presentation skills Experience of the SAP Service Parts Management integrated scenarios would be appreciated CRM ECC SCM Experience in IPC routines would be appreciated Overall Position Competencies Able to analyze and solve day to day issues from business within agreed SLA Experience in handling Change requests and problem management Ability to scope prepare TS script and execute interface tests Strong analytical problem solving and conceptual skills Good coordination with team members and customers is must Excellent communication skills make presentations participate andor drive workshops Experience in working with globalinternational teams will be considered Additional requirement Is Must Should be willing to work on CET shift to support on EST shift occasionally depending on need OnCall for extended hour support Available on phone to attend to any major issues Support testing and be there for weekend supports if needed for Infra related changes Comments on Experience Skills We are starting our journey to move from CRM to S4HANA it would be good to have someone with S4 Experience
Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable
Mandatory Skills : EWM Functional, Materials Management
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