Specialist - Package Implementation

ServiceNow ITSM Developer

As a portal specialist your primary role will be to understand document existing configuration customizations Retain same configuration customizations for ESC Demonstrate key capabilities of ESC with recommendations for the clients Handson development and deployment experience with the ServiceNow Service Portal Employee Center is MUST Deep understanding of Configuration of Widgets CSS Pages Persona Taxonomy etc is required Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative Should be able to demonstrate ESC features and capabilities Create migrate customize VA topics between SP ESC Can troubleshoot basic configurationscript integrations issues Having prior SP to ESC migration experience is an added advantage Good understanding of ServiceNow platform portal customization is a MUST ServiceNow certifications ServiceNow Certified System Administrator ServiceNow Implementation Can work independently and collaboratively with customers and delivery teams on implementations and remote services Exhibits punctual and attentive attendance at all project meetings including requirements review and validation sessions SCRUM ceremonies Strong communication presentation and writing skills to engage with stakeholders gather requirement provide demos and obtain sign off Good understanding of ITIL v3v4 processes

Mandatory Skills : ServiceNow ITSM