Specialist - Software Engineering

Job Summary

We are seeking an experienced Production Support Engineer to provide L2L3 support for critical enterprise applications The ideal candidate should possess strong expertise in Python Oracle PLSQL SQL databases Informatica UnixLinux administration and monitoring tools such as Dynatrace and Splunk The role involves incident resolution problem management release support job scheduling performance monitoring and ensuring application availability in a 24x7 production environment Key Responsibilities Provide L2L3 production support for critical business applications and ensure high availability Monitor application database and infrastructure health using Splunk Dynatrace and operational dashboards Analyze and troubleshoot application database ETL and batch processing issues Support Oracle and SQL Server databases including query analysis and performance optimization Manage Informatica workflows ETL jobs and batch scheduling using Autosys Quartz or Airflow Perform root cause analysis and implement preventive measures to reduce recurring incidents Coordinate with development infrastructure and business teams during incident resolution Drive change implementation release validation and production deployment support activities Maintain runbooks support documentation SOPs and knowledge repositories Ensure compliance with SLA availability and operational excellence requirements Develop automation scripts using Python and Shell scripting to improve operational efficiency Participate in oncall support and major incident management activities Preferred Qualifications Strong understanding of ITIL processes and production support best practices Experience working in missioncritical banking financial or enterprise environments Excellent troubleshooting communication and stakeholder management skills

Mandatory Skills : Dynatrace, Shell Scripting, Splunk Good to Have Skills : Major incident management, MS SQL Server, Oracle PL/SQL, Performance Monitoring- Enterprise Solutions(App Dynamics,Dynatrace,Splunk) - Testing, Problem Management, Python, RedHat Linux Administrator

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.