Specialist - System Management

Location: Princeton, NJ (3 days Hybrid) Job Summary We are looking for a skilled Production Technical Support Engineer to provide L2L3 support for enterprise applications hosted across Windows and Linux environments The candidate will be responsible for monitoring application health troubleshooting production issues performing root cause analysis handling incidents and changes and ensuring high availability of businesscritical applications Experience in application monitoring log analysis and support of NET Core applications is highly preferred Key Responsibilities

Provide L2L3 production support for businesscritical applications Monitor application server and infrastructure health using Dynatrace Splunk and other monitoring tools Troubleshoot application middleware operating system and infrastructurerelated issues Support NET Core applications and perform detailed log analysis to identify and resolve production incidents Manage incident problem and change requests through Remedy and JIRA Perform root cause analysis RCA and implement preventive measures to avoid recurring issues Work closely with development infrastructure and business teams to restore services within SLA timelines Review application logs server logs and monitoring s to proactively identify potential issues Participate in release deployments production validations and postdeployment support activities Prepare operational documentation SOPs knowledge articles and incident reports Ensure adherence to ITIL processes change management procedures and operational best practices

Required Qualifications

5 years of experience in ProductionApplication Support environments Handson experience with Windows Server and LinuxUnix administration Strong expertise in Splunk and Dynatrace monitoring tools Experience supporting NET Core applications in production environments Strong understanding of incident problem and change management processes Excellent troubleshooting communication and analytical skills Ability to work in a 24x7 support model and handle critical production incidents

Mandatory Skills : CI/CD Orchestration, GCP DevOps, Performance Monitoring- Cloud Native (Aws Cloud Watch, Azure Cloud Monitor) - Testing, RedHat Linux Administrator, Windows Server Good to Have Skills : Change management, CI/CD Architecture, Dynatrace, Major incident management, Monitoring & Observability, Scripting - Shell/PowerShell/Python, Splunk

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.