Source description
About the role
Support Engineer(Intune) Location: Krakow, Poland Mode: Onsite (with potential 24/7 rotational / weekend shifts) Hiring Type: sub-con/B2B/Fixed Term contract Duration: 6 months with possible extension
Key Skills Required · Microsoft Intune · Microsoft Entra ID (Azure AD) · Windows 10/11 Administration · Device Enrollment & Management · Device Compliance Policies · Configuration Profiles · Application Deployment (Win32, M365 Apps) · Windows Autopilot · Basic Conditional Access knowledge · Microsoft 365 Administration · Basic troubleshooting of iOS, Android, macOS, and Windows devices Key Responsibilities · Provide L1 support for Microsoft Intune-related issues. · Troubleshoot device enrollment, policy deployment, and compliance issues. · Support application deployments and Company Portal-related incidents. · Handle user access and device management requests. · Perform initial diagnosis and escalate complex scenarios to L2/L3 teams. · Maintain accurate case documentation and adhere to SLA requirements. Candidate Profile · Strong troubleshooting skills. · Good customer communication abilities. · Understanding of modern endpoint management concepts. · Ability to work in a fast-paced support environment and manage multiple cases effectively.
Mandatory Skills : Microsoft Intune, Microsoft ENtra ID, Windows CoPilot, troubleshooting of iOS, Android, macOS, and Windows devices.
More at LTM